Aqua Chiller Services

With over 50 years of experience in refrigeration and a deep understanding of our customers’ process cooling needs, we deliver an unparalleled level of range, service and advice.

Your Cooling Solutions, Delivered, Installed and Maintained

Booking your installation, preventative maintenance and aftermarket service request through Aqua Chiller provides you access to the highest level of technical support, advice and workmanship in the industry.

You can rely on our technicians’ extensive knowledge and experience, resulting in faster servicing and repair times, all delivered to the highest standards of quality. This, coupled with Aqua Chiller’s range of in-stock spare parts unique to our chillers, allows for quick turnarounds, minimising your downtime. Expert installation, servicing, and support further ensure the reliability and efficiency of your cooling systems.

Installation & Service

Expert Installation for Longevity and Reliability.

We install our chillers just about anywhere – big or small, tight or wide, local or remote – nothing’s off limits! We know that the lifespan of your equipment starts with a perfect installation, so we take pride in our work and our technicians’ keen eye for detail.

We ensure a smooth installation process from pre-planning to completion. Our expert technicians use precise project management and factory-trained expertise to ensure long-lasting reliability from day one.

1

Analysing your business existing process equipment and understanding your cooling needs now and into the future.

2

Identifying the best cooling equipment necessary to meet your needs and budget.

3

Project managing the installing project from pre-planning through to completion.

4

Creation of a post installation preventative maintenance program and service contract to ensure ongoing service and support of your cooling equipment.

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Preventative Maintenance

Keeping your chiller in top shape is a breeze with our comprehensive preventative maintenance plan. It’s the best way to protect your investment and get the most out of it.

Our factory-trained pros know your equipment inside out, and with regular check-ups, they’ll keep those breakdowns at bay. All machinery with moving parts will require service at regular intervals and our tailored maintenance programs are designed to keep your chiller running smoothly and efficiently, all while fitting your needs and budget.

Repairs & Breakdowns

We stand by the quality of our products and offer comprehensive warranty coverage to ensure your equipment continues to perform at its best.

Aqua Chiller provides service technicians with all the service documents and training they require to effectively and efficiently service and repair our equipment. Our team is available to respond to critical breakdowns. Our service vehicles carry a wide range of equipment and refrigerant gas to carry out repairs and get your system back up online fast.

Speed of Response

Fast response times for all customer enquiries and support requests.

Accessibility

24/7 support via phone, email, or online, with comprehensive service level agreements.

Technician Vetting

A network of highly vetted in-house and subcontractor technicians across Australia.

Warranty

3-year warranty on most chillers with preventative maintenance programs for extended equipment longevity.

Flexible Support Options

Customisable service contracts with flexible levels and terms based on your needs and location.

Factory-Supported Technicians

We provide technicians with all necessary documentation and training to ensure efficient maintenance and repairs for Aqua Chiller equipment.